Privacy Policy
At Firstlight Photobooth, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website or booking our services.
By using our website or booking our services, you agree to the practices described in this Privacy Policy.
Information We Collect
When you contact us, request a quote, or book our services, we may collect information such as:
- Name
- Email address
- Phone number
- Mailing or event address
- Event details
- Payment and billing information
- Any information you choose to provide through our contact forms or communications
We also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Referring website
This information helps us improve our website and better understand how visitors use it.
Cookies & Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and measure website performance.
We may also use trusted third-party analytics services, such as Google Analytics, to better understand website traffic and improve our services.
You can adjust your browser settings to refuse or delete cookies at any time. Please note that some website features may not function properly if cookies are disabled.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare custom proposals and quotes
- Process bookings and payments
- Coordinate event logistics
- Deliver your photo booth services
- Provide customer support
- Improve our website and services
- Send important booking updates and event communications
- Send occasional promotional emails or special offers (you may unsubscribe at any time)
We only collect information that is reasonably necessary to provide our services.
How We Share Information
We do not sell your personal information.
We may share information only when necessary with trusted service providers who help us operate our business, including:
- Payment processors
- Website hosting providers
- Email communication platforms
- Business management software
- Photo gallery and image delivery services
These providers are only permitted to use your information to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
If Firstlight Photobooth is ever sold, merged, or transferred to another business, customer information may be included as part of that transaction.
Payment Information
Payments are processed through secure third-party payment providers. Firstlight Photobooth does not store your full credit card information on our servers.
Photo Gallery & Event Images
As part of our services, photographs and digital images may be captured during your event. Unless otherwise agreed in writing, Firstlight Photobooth may use selected images from your event for portfolio, website, social media, advertising, and marketing purposes.
If you prefer that your event images not be used for promotional purposes, please let us know before your event, and we will happily honor your request whenever possible.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Privacy Choices
Depending on applicable law, you may request to:
- Access the personal information we maintain about you
- Correct inaccurate information
- Request deletion of your personal information, subject to legal or contractual obligations
- Opt out of promotional email communications
To make a request, please contact us using the information below.
Children’s Privacy
Our services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under 18. If we become aware that we have unintentionally collected information from a child, we will promptly delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Firstlight Photobooth
Email: hello@firstlightphotobooth.com
Website: www.firstlightphotobooth.com
By using our website or booking our services, you acknowledge that you have read and understand this Privacy Policy.